Experts Knowledge Base

Support documents for immigration lawyers, visa and tax consultants and travel advisors around the world.

Everything you need to know about consultation calls

As you have already published your service or services, the next step is waiting for clients to request a consultation call. In this document we will guide you step-by-step on how to use...

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By Constanza Albornoz

updated 14 days ago

How to write an article

Visadb also allows you to write articles which may help  users and attract more clients for you "experts". It is very easy to create an article as an expert. You just have to follow the following...

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By Constanza Albornoz

updated 14 days ago

Everything you need to know about the dashboard

The main objective of Visadb is to make sure that our site is user friendly so that experts and users alike can use this website without any trouble. Below is a depiction of how our dashboard looks...

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By Constanza Albornoz

updated 14 days ago

How to create a company profile and update it

The company profile is the first hit the users are going to be receiving, hence making a company profile as attractive as possible is highly important. It is also essential to keep the company...

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By Constanza Albornoz

updated 14 days ago

How to create an Invite

As you have already created the company and listed the services, we also provide an option for you to invite your employees to make changes or work with you. You can also create an invite for your...

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By Constanza Albornoz

updated 14 days ago

How to join a meeting

It is very easy to join the meeting with your client on the day of your appointment with them. You can either have a call with them on their phone number as specified by them or you can have a...

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By Constanza Albornoz

updated 14 days ago

How to create a milestone

After accepting a case, you need to create a milestone to make things organized for you and the user. If you still have any doubts about how to accept a case, here is the article for your reference...

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By Constanza Albornoz

updated 14 days ago

What is a milestone and how to create templates

A milestone can be defined as a timeline of the whole process. It includes a list of things required by the user and from the expert in the process. A milestone gives the user a better...

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By Constanza Albornoz

updated 14 days ago

How to reschedule appointments

We understand that sometimes it is difficult to have a meeting due to some enforceable events. We know that every client has equal importance and deserves equal attention from your side, hence, we...

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By Constanza Albornoz

updated 14 days ago

How to accept a case

After you have the consultation call with your client, they may want to hire you for a full service. Once they send you the request to hire you, you can either accept it or reject it. These are the...

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By Constanza Albornoz

updated 14 days ago

Everything you need to know about the WebinarJam Live room

step 1  We will send you the link to the live room for the webinar some days before the webinar date. Please confirm it with us once you receive it. Step 2 On the day of the webinar, you click on...

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By Constanza Albornoz

updated 14 days ago